Softy n Crafty Return Policy

At Softy n Crafty, we are committed to ensuring your satisfaction with every purchase. Please note that due to the nature of our items, we do not offer returns or refunds. All sales are final.

Non-Returnable Items: All items purchased from Softy n Crafty are non-returnable and non-refundable. This policy is in place due to hygiene and safety reasons, as well as the personalized and customized nature of our products.

Process for Addressing Issues: Upon receiving your notification about a damaged, defective, or incorrect item, we will review the situation and provide assistance accordingly. This may include offering a replacement or addressing the issue in another appropriate manner.

For any further assistance or inquiries regarding our policies, please don’t hesitate to contact our Customer Support Team at info@softyncrafty.com.

Thank you for choosing Softy n Crafty for your toy needs. We appreciate your understanding and support!